GATE.IO PERCENTAGE

Chris arrived on time and worked very hard continuously for almost 6hrs 30mins, and never had a break. He was courteous, informative, knowledgeable, pleasant, obeyed the covid restrictions fully whilst in my property and was helpful whenever i asked a question. Chris was possibly the best engineer who has visited my home.

I would really like to praise Gareth for the excellent service he offered us. I was really impressed with him; he arrived spot on time and made me feel so confident. He was so thorough, clean, conscientious and a really good ambassador for your company. Thank you for the service and sending such an excellent engineer.

Brett was punctual, courteous and knowledgeable. He identified the problem and dealt with it, which I did not expect. I anticipated that I would have to call a plumber/other professional once the leak was identified. I appreciate that a plumber is required to deal with the minor matter. I would recommend and thank Brett for his help, expertise and advice on a semi related matter regarding my boiler. Very professional. Thank you. Excellent service.

He was very helpful and explained clearly what we needed to do to rectify the problem which was more than the previous two surveyors we had employed had done !One surveyor was from a damp proofing company so I don’t think I will get them to do the work as he said he didn’t know what was causing the problem.

Thank you for the Service provided at San Diego Road in Gosport. Here is a picture of the leak which was embedded about 6 inches into a concrete floor, your detection could not have been more accurate and we only opened up about 18” of the flooring. Simon (If I recall correctly) was a lovely chap to deal with and most helpful. All the best and Happy New Year.

The engineer (James) had the difficult task of locating a relatively minor leak in a large house with solid and suspended wooden floors. He politely managed my expectations saying that it would be challenging so I was absolutely delighted when he managed to locate the leak. Better still the leak was in a hidden but accessible area so repairs were carried out by my plumber the same day. I would like to thank LDS and James for a first class service!

The process of detection by the engineer was very thorough. Eventually two leaks were found using hydrogen/nitrogen tracer gas. They were from central heating pipes under the solid floors. LDS checked the rest of the house thoroughly and provided a professional report for our insurers. The leaks were not where we suspected and so saved us a lot of unnecessary digging!

I must say how pleased we were with his work. He turned up to time. Rang ahead as well. He was very professional and very thorough through out. He made a very good first impression and a credit to your company. He was able to trace the leak and offered advice on the repair as well. Whilst I hope not to need your services again too soon, I would not hesitate to use LDS and you would be my first call.